Refund Policy
When a donation can be refunded, and how to ask.
Last updated: [date]
Thank you for supporting ARIA Global Foundation. Donations are voluntary and, in general, non-refundable. We do make exceptions in the cases below.
When we can refund
- You were charged more than once for the same donation.
- The amount was entered wrongly and you tell us within [7] days of the donation.
- The payment was taken by mistake or without your authorisation.
How to ask for a refund
Email [info@ariaglobalfoundation.org] within [7] days with your name, the date and amount, and the payment reference shown on your receipt. We will reply within [X] working days.
How refunds are paid
Approved refunds go back to the original payment method through Razorpay. They usually reach your account in [5-7] working days, depending on your bank.
Monthly donations
You can stop a monthly donation at any time by writing to us. Future payments will stop, but payments already made are not refunded except in the cases above.
Tax receipts
If a donation is refunded, any tax receipt issued for it is cancelled.
Contact us
Email: [info@ariaglobalfoundation.org]